InkSupply.com now offers PayPal....

Posted At : July 25, 2009 3:48 AM | Posted By : Admin
Related Categories: Customer Service
As you know PayPal has increased the convenience of online shopping with quicker checkouts without ever exposing your credit card information. With this in mind we have decided to grant our clients the option to pay using PayPal. We also understand that in these tough economic times PayPal gives the advantage of paying directly from a checking account without the need of a credit card. If your not familiar with PayPal we have enclosed a small bit of information going through how the process works and what makes PayPal not just another payment solution...

Payments with PayPal are always secure, quick and easy just click on the PayPal Express Checkout Button in your shopping cart to get started today...

     

For all other transactions be sure to click on the Secure Checkout button. This will allow you to use our standard secure shopping cart.

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Tech Support

Posted At : January 6, 2009 6:37 PM | Posted By : Admin
Related Categories: Customer Service

If this customer could talk, she would have called us, but instead, she attempted to fix her printer on her own. She also could have looked up the solution in our Knowledge base or sent us a trouble ticket. Take a look at the video....

http://www.youtube.com/watch?v=kvBiSW5QFKY&feature=related

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Your Account Upgraded

Posted At : July 28, 2008 8:50 PM | Posted By : Admin
Related Categories: General News, Customer Service

We have added a couple of nice features to the MY Account page on our site.

1. Tracking numbers now available.

When you login to your account, you will now see the Tracking number (UPS, FedEx, PostOffice) for your latest shipment. If you click on the tracking number, then you will see the tracking info from the carrier. This data will not be available until after the carrier has picked up the package from MIS, usually after 5 pm EST.

2. Re-Order Reminders.

When you login to your account, you will see your order history. After each line item there will be a hyperlink that says... ADD. If you click on this link, you can set a reminder date to have our server send you an email reminding you it is time to re-order that item. This feature is totally up to you, we do not do it for you. Reminder emails can be sent as soon as 30 days from date of purchase. Try it, it is just a reminder, not a commitment.

To LOGIN to your account, click on the Login button on the top left of the home page, or on the My Account button on the bottom of any page. Then put in your email address, and password. If you don't know for sure what email address you have used for your account, call us we will help you.

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